Patient 360° view

...

A framework integrated into the core product that offers a simple, reusable, and scalable way to integrate and display data from multiple sources in a single, customizable view

The unmet need

  • Telemedicine providers require - for both clinical needs and regulatory compliance - to view data about a random patient from different sources
  • This data could be demographic - e.g age, gender, address; clinical - e.g existing conditions, treatments, prescriptions; or other such as eligibility, insurance, child safety etc.
  • Usually there are multiple systems a clinician or administrator needs to interface in order to view the data, which is inefficient. In the better case, an expensive bespoke integration is done which is hard to maintain and upgrade
  • Our product, bening the primary system used by remote and out-of-hours health care providers, clearly needed a simple, reusable and scalable way to integrate and display data from multiple systems in a single view, which is easy to implement, maintain and reuse

The value proposition

A framework, built into the core product, that enables a structured way to integrate and display data from multiple systems, which is easy to implement, customize to specific customer's needs, maintain and reuse

The KPI

  • The KPI from a B2B product point of view is the amount of customers opting for an integrated solution vs using multiple systems

The main requirements

  • Should define a customizable structure for displaying summarized data and detailed data
  • Should define a structured 'plug in' mechanism to add data resources
  • Should be customizable, within defined boundaries, to specific requirements

Conceptual architecture

The system consists of reusable data sources plugins, a customizable data processing engine and a templates based display front end

Patient 360°, conceptual architecture
Patient 360°, conceptual architecture (To enlarge, right-click the image and select "Open image in new tab")

Display framework

The display framework consists of a designated place for the summarized data and a place and structure for the detailed data, controlled by customizable templates

Patient data display framework
Patient data display framework (To enlarge, right-click the image and select "Open image in new tab")
Summary data display example
Summary data display example
Detailed data display example
Detailed data display example

Administration

Administrators can select suitable display template per service

Service template selection
Service template selection

The impact

The framework prooved to be highly successful in enabling the integration of multiple data sources into a single view, and adopted by multiple customers

In one case, when a customer suffered a prolonged outage of its clinical data system, our teams managed to integrate the sources into our system in a few days utilizing the framework, enabling the business continuity of the customer

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